
For those of you who aren’t advertising/social media nerds like myself, the term “QR code” may evoke mental images of a robot from Star Wars. QR (standing for “Quick Response”) codes, reminiscent of BBM barcodes for BlackBerry users, are a recent trend in advertising that you may have noticed on a variety of products or on various advertisements. When scanned by a smart phone, the QR code takes the viewer to a webpage. So in a sense, it’s like a pictorial URL for your smart phone.
Aside from the most typical use, which is to lead the viewer to a product’s webpage, QR codes have also been used by U.S. Army garrisons as part of their media campaign, as guides to tourist attractions in the city of Lviv in western Ukraine, and by Jimmy Fallon on his show to allow viewers access to a music video of the band performing on his show. However, I have some reservations regarding the effectiveness of this new marketing tool. Despite their prevalence, I feel that every day consumer does not really know what they are, let alone put them to use. Even my co-workers in the advertising field tell me that they seldom access these codes.
Perhaps one of the greatest downfalls of QR codes is that presently all smart phones require the user to manually download an app in order to read them. Many tech-savvy members of Generation Y, at whom the QR codes are targeted, are most likely too busy on Facebook, Twitter, and Angry Birds to take extra effort to download an application when they don’t know what QR codes actually do. Furthermore, many of the companies and individuals using QR codes do not do so in a very intelligent manner; for example, leading to a webpage formatted for desktop viewing when the codes are read on phones.
In my humble opinion, I think that while QR codes do open many possibilities for marketers and advertisers, it is still a little too early for them to be able to produce strong ROI. As the general populace continues to educate themselves on recent technological advances and as marketers become more adept at utilizing them, QR codes may become more effective and be used even more prolifically than they are today.
For an interesting article on why QR codes WILL go mainstream, check out this op-ed piece at Mashable.
